Focus & Governance

Technology

Henyep is focused on outpacing today’s technology challenges and is on the forefront of innovative development.

With a technology development centre, state-of-the-art data centers, a global footprint, and unique ecosystems developed to specifically meet the trading needs of our clients, Henyep accelerates our clients trading activity whether a corporation or individual. Extreme focus and investment is placed on safeguarding client information, locating assets and applications closer to users to improve performance, and providing clients with multiple trading options via your desktop web, and mobile device.

Henyep’s global network infrastructure brings information closer to our users and provides valuable redundancy and fail over protection. These focused services help us safeguard mission-critical data with the highest levels of security and operational reliability.

Our own in-house technology development team is focused on developing cutting-edge solutions in the areas of trading systems, back office solutions, and web/mobile interfaces. These investments into technology allow our clients to receive leading edge products to meet their trading and investment needs.

Safety of Client Funds

By being regulated in multiple leading jurisdictions including the FCA of the United Kingdom, CySEC in Cyprus and the DFSA in Dubai clients of Henyep get the assurance that the highest regulatory standards are adhered to at all times. The FCA 'Client Assets Rules' require Henyep Capital Markets (UK) Limited to segregate all money due to you on a daily basis and hold these funds in a separate account held at a bank approved by FCA. We will hold these funds as trustee. As a result the approved bank or any other creditor of Henyep Capital Markets (UK) Limited will not be in a position to claim these funds in case of liquidation of Henyep Capital Markets (UK) Limited.

In accordance with CySEC rules, all client money for HYCM (Europe) is kept fully segregated from the Company’s own assets in an EEA-regulated credit institution. This ensures that clients’ funds are available for them at all times, and cannot be used by the Company for any purpose. As such the bank or any other creditor of HYCM will not be able to claim these funds in case of liquidation of HYCM (Europe) Ltd.

This also means that your funds and other assets will be segregated from Henyep Capital Markets (UK) Limited's, (Or HYCM (Europe’s), own money and will not be available to us for use in the course of our business. We may hold your money and the money of other clients in a pooled bank account. Hence in the event of a default by the bank causes any un-reconciled shortfall in the money held in the pooled account, then you may share proportionately in that shortfall.

The company maintains operational and client bank accounts with reputable financial institutions. All funds, whether they are classified as company funds or client funds, are kept in the safest top-tier banks.

External Audit

In order to safeguard the reliability of our finances, we have appointed world-renowned firm Moore Stephens and BDO Limited as our independent external auditors. They audit our books and records annually and report to the FCA, or CySEC as necessary, on our adherence to Client Money and Capital Adequacy Rules throughout the review period.

Financial Services Compensation Scheme (FSCS)

All Henyep Capital Markets customers benefit from the FCA's FSCS scheme. FSCS is the UK's compensation fund of last resort for customers of financial services firms authorised by the Financial Conduct Authority (FCA). This means that FSCS can pay compensation under the protected investment business scheme to consumers if an authorised financial services firm is unable, or likely to be unable, to pay claims against it and so is in "default."

Payments under the protected investment business scheme are limited to a maximum of £50,000.00 per customer. The Scheme is set up mainly to assist retail individuals, although smaller businesses are also covered.

Full details of FSCS and its services are available at their web site:
http://www.fscs.org.uk/

Investors Compensation Fund (ICF)

All HYCM (Europe) customers benefit from the CySEC's Investors Compensation Fund (“ICF”) scheme, Cyprus Investment Firms compensation fund of last resort for customers of CySEC authorised financial services firms. This means that ICF can pay compensation under the protected investment business scheme to consumers if an authorised firm is, or is likely to be, unable to pay claims against it and so is in "default." Payments under this scheme are limited to a maximum of €20,000.00 per customer.

Please read the full Investors Compensation Fund Policy http://cysec.gov.cy/en-GB/complaints/tae/

Compliance and Best Practices

• Client Relationships and Responsibilities. We continuously examine the responsibilities we have to our clients and partners and their expectations they have from us.
• Conflicts of Interest. We partake in constant in-house and external compliance and conflicts programs to evaluate our approach to conflicts that arise in our business and look at how we can strengthen our procedures for resolving them.
• Transparency and Disclosure. We endeavor to improve the firm’s overall communication of its products and procedures so that our clients and partners have a clear picture of their relationship with us.
• Training and Professional Development. Our commitment to our employees and partners is center to the Group’s long term goals. We use aligned incentives and training programs to enhance our company culture and strengthen the value our employees place on both partner and client satisfaction

Business Units

HY Investment

HY Investment is the partner management division of Henyep Capital Markets. HY Investment is focused on providing both companies and individuals with a platform to offer capital markets trading to their client base. HY Investment provides our clients with state-of-art trading facilities, back office management tools and industry-leading trade execution and reporting. It is headquartered in London and is authorized and regulated by the Financial Conduct Authority (FCA). Over its 40 years of operational history, it has become the platform of choice for companies such as Introducing Brokers (IBs) and White Label partners seeking access to the world's capital markets.

Henyep Capital Markets (HYCM)

Henyep Capital Markets (HYCM) provides individual investors with access to all capital markets including forex, metals, commodities, equities, indices and more.

HYCM provides clients with real-time tradable prices, instant execution of trades, online account management tools and institutional liquidity, all delivered by your choice of cutting-edge trading platforms including:desktop-based, web-based,and mobile via Apple and Android devices.

Whether our clients are experienced traders or new to forex trading, HYCM’s professional and dedicated customer service team is available to assist your trading needs.

Henyep Capital Markets (UK) Limited is headquartered in London, the division is authorized and regulated by the FCA of the United Kingdom. HYCM (Europe) Ltd is headquartered in Limassol and regulated by CySEC, providing retail customers with both comfort and security. HYCM Ltd is authorized and regulated under the Cayman Islands Monetary Authority (CIMA) the primary regulator for the Cayman Islands financial services industry.

Henyep Capital Markets (DIFC) Limited

Henyep Capital Markets (DIFC) Limited is the Middle East regional headquarters for global investment conglomerate, Henyep Group, and is authorized and regulated by the Dubai Financial Services Authority (DFSA) within the Dubai International Finance Centre (DIFC). Its parent is authorized and regulated by the Financial Conduct Authority (FCA) of the United Kingdom.

This Middle East Regional Headquarters provides our Gulf clients with direct access to all capital markets such as forex, metals, energy, commodities, equities and more. It provides ongoing account management, VIP services, and direct access to other Group corporate advisory, investment, and wealth management services. Henyep Capital Markets (DIFC) Limited was the first institution within the DFSA to receive a retail operating license which enables Henyep Capital Markets (DIFC) Limited to provide superior services to our retail clients and further shows our commitment to providing market-leading services to our clients in the Gulf region.

Licenses

Henyep Capital Markets (UK) Limited (HYCM) is incorporated in the UK and regulated in the conduct of its investment business by the Financial Conduct Authority (FCA). HYCM is authorised by the FCA to deal as Principal in investments. The investment instruments that the Company can deal in are Contracts for Difference (CFDs), Rights to Interests in Investments, Rolling Spot Forex, Contracts and Spread-betting, for professional and retail clients. The Company is also authorised to hold client money.

The FCA is an independent non-governmental body, given statutory powers by the Financial Services and Markets Act 2000. It is accountable to Treasury Ministers and through them, to Parliament. It is operational independent of government and is funded entirely by the firms it regulates. The FCA is an open and transparent organisation and provides full information for firms, consumers and others about its objectives, plans, policies and rules both through its website and its annual business plan.

All client monies are held by HYCM in a segregated account in accordance with FCA regulations. The FCA 'Client Assets Rules' require HYCM to segregate all money due to customers on a daily basis and hold these funds in a separate client money account held at a bank in accordance with the rules laid down by the FCA. HYCM will hold these funds as trustee. As a result the approved bank or any other creditor of HYCM will not be in a position to claim these funds in case of liquidation of HYCM. This also means that client funds and other assets will be segregated from HYCM’s own money and will not be available to HYCM for use in the course of our business. HYCM may hold your money and the money of other clients in a pooled bank account. Hence in the event of a default by the bank any un-reconciled shortfall in the money held in the pooled account will be shared proportionally across all clients. In addition client deposits with HYCM are also protected by UK's Financial Services Compensation Scheme (FSCS).

Henyep Capital Markets (DIFC) Limited is incorporated in the Unites Arab Emirates and regulated by the Dubai Financial Services Authority (DFSA). Henyep Capital Markets (DIFC) Limited is authorised as a Category 4 firm obtaining its’ Licence on 19 September 2006 to conduct the Financial Services of arranging credit or deals in investments for futures, shares and units. HYCM was subsequently granted a Retail Endorsement on July 1 2008, which permits the Firm to undertake financial services for retail clients. HYCM is one of only a very small number of firmsm with this Retail Endorsement and one of the only firms offering the range of financial products that HYCM offers.

The DFSA is the integrated regulator of all financial and ancillary services undertaken in or from the Dubai International Financial Centre (DIFC). The DFSA operates through the international best practice standards with many of its policies and procedures replicated from the world’s major financial centres such as London, New York and Hong Kong. The DIFC and DFSA were initially established in 2004 under a succession of federal laws and a federal decree establishing the DIFC as a financial free zone in the Emirate of Dubai. The major consequence of the DIFC being a free zone is that foreign companies can own 100% of their subsidiaries in any free zone. The DFSA rules are based upon 11 principles that are very similar to those of the FCA. The principles are designed to set out the overall high level standards by which authorised firms must operate, including ensuring all people are fit and proper and setting out the compliance requirements of the company.

HYCM (Europe) Ltd is a company incorporated in the Republic of Cyprus on the 30th of May 2014. The Company is authorized and regulated by the Cyprus Securities and Exchange Commission (CySEC) with license number 259/14 to provide the investment services of

“Reception and Transmission of Orders in relation to one or more financial instruments” and “Execution of orders on behalf of clients”

to its clients. In addition, the Company is authorized to provide the following Ancillary Services:

• Safekeeping and administration of financial instruments for the account of clients, including custodianship and related services such as cash/collateral management.
• Granting credits or loans to an investor to allow him to carry out a transaction in one or more financial instruments, where the firm granting the credit or loan is involved in the transaction.
• Foreign exchange services where these are connected to the provision of investment services.

The Cyprus Securities and Exchange Commission (CySEC) is the independent public supervisory Authority responsible for the supervision of the investment services market and transactions in transferable securities carried out in the Republic of Cyprus. The CySEC was established in accordance with section 5 of the Securities and Exchange Commission (Establishment and Responsibilities) Law of 2001 as a public legal entity. The operation of the CySEC is governed by the Laws regulating the Structure, Responsibilities, Powers, Organization of the Cyprus Securities and Exchange Commission and Other Related Matters (N73(I)/1009). The vision of the CySEC is to establish the Cyprus securities market as one of the safest, most reliable and attractive destinations for investment. The mission of the CySEC is to exercise effective supervision to ensure investor protection and the healthy development of the securities market.

In accordance with CySEC rules, all client money is kept fully segregated from Company’s own assets in an EEA-regulated credit institution. This ensures that clients’ funds are available for them at all times, and cannot be used by the Company for any purpose. As such the bank or any other creditor of HYCM will not be able to claim these funds in case of liquidation of HYCM (Europe) Ltd.

This also means that Clients’ funds and other assets will be segregated from HYCM's own money and will not be available to us for use in the course of our business. The Company may hold Clients’ money and the money of other clients in a pooled bank account. Hence in the event of a default by the bank causes any unreconciled shortfall in the money held in the pooled account, then you may share proportionately in that shortfall.

HYCM Ltd is incorporated in the Cayman Islands and regulated by the Cayman Islands Monetary Authority (CIMA). The Company is a fully owned subsidiary of the Henyep Group of Companies which has over 40 years of operational experience in finance-related businesses, offering reliable services and serving retail and institutional customers worldwide.

The investment instruments that the Company deal in are Contracts for Difference (CFDs) for Forex, Stocks, Indices, Commodities and Cryptocurrencies.Transparency, credibility and daily in-depth financial analysis are the Company’s core values, ensuring a constant and privileged relationship with its clients. The most popular and developed trading technologies services in the industry are used and provided for online trading purposes.

The CIMA’s adherence to global regulatory and supervisory standards on international cooperation and information exchange has been evaluated and found “sufficiently strong” – the highest assessment possible – as per the Financial Stability Board.

HYCM complies with all relevant and applicable regulatory requirements imposed by the CIMA in relation to financial services undertaken on behalf of clients and works within the regulatory framework of the Securities Investments Business Law of 2015 and its relevant Statement of Guidance as issued from time to time.

All client funds deposited with HYCM are fully segregated from the company’s own funds and are kept in separate bank accounts, in accordance with CIMA regulations. This ensures that funds belonging to clients cannot be used for any other purpose. As such the bank or any other creditor of HYCM will not be able to claim these funds in case of liquidation of HYCM Ltd.